Replace my product under warranty

mophie makes it easy for you to make a warranty request and get a replacement. You simply have to register your product, and then request a replacement, all from a ZAGG.com account. (Mophie is a subsidiary of ZAGG)

Register Your Product
In order to request a replacement under your warranty, your product must first be registered. Registering a product can easily be done on ZAGG.com.

  1. Sign In or Create an Account at ZAGG.com
  2. From your Account Dashboard, click the Register a Product button
  3. Follow the steps to complete your Product Registration


Please note:

  • If you were logged in to your ZAGG.com account at the time of purchase, your product may already be registered.
  • If you need help identifying which InvisibleShield product you have, click here for help.
  • Customers Outside North America, please make sure you have the correct country or region selected when you sign in. You can find the Select a region drop-down near the bottom of the website.


Request a Replacement
You can request a replacement under warranty by first signing in to the ZAGG.com website.

  1. Sign In or Create an Account at ZAGG.com
  2. Click Registered Products and find the registered product you would like to replace
  3. Click the Get A Replacement link on the product you want to replace
  4. Follow the rest of the Warranty Replacement steps

Please note:

  • Your product must first be registered before you can submit a warranty replacement request.
  • Only one item can be replaced per warranty transaction. Please ensure you make separate requests for each item you would like to replace.
  • Shipping and handling fees apply for each order and please allow 1-3 business days for order processing.