Replace my product under warranty
mophie makes it easy for you to make a warranty request and get a replacement. You simply have to register your product, and then request a replacement, all from a ZAGG.com account. (Mophie is a subsidiary of ZAGG)
Register Your Product
In order to request a replacement under your warranty, your product must first be registered. Registering a product can easily be done on ZAGG.com.
- Sign In or Create an Account at ZAGG.com
- From your Account Dashboard, click the Register a Product button
- Follow the steps to complete your Product Registration
Please note:
- If you were logged in to your ZAGG.com account at the time of purchase, your product may already be registered.
- If you need help identifying which InvisibleShield product you have, click here for help.
- Customers Outside North America, please make sure you have the correct country or region selected when you sign in. You can find the Select a region drop-down near the bottom of the website.
Request a Replacement
You can request a replacement under warranty by first signing in to the ZAGG.com website.
- Sign In or Create an Account at ZAGG.com
- Click Registered Products and find the registered product you would like to replace
- Click the Get A Replacement link on the product you want to replace
- Follow the rest of the Warranty Replacement steps
Please note:
- Your product must first be registered before you can submit a warranty replacement request.
- Only one item can be replaced per warranty transaction. Please ensure you make separate requests for each item you would like to replace.
- Shipping and handling fees apply for each order and please allow 1-3 business days for order processing.